We’re excited about the opportunities our Disability Services offer you and your child. Below are some of the most frequently asked questions about our services, but if you don’t find the information that you are looking for, get in touch with us on 1300 831 445 or send us an email

Want to know more about the NDIS?

What therapies & services do you provide?
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SDN provides a variety of services and programs for families ranging from Therapy & Disability Services, Family Support Programs and Children’s Education and Care Centres.

Where are you located?
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SDN Disability Services are available in the following locations across NSW and the ACT:  

  • Sydney Metro and Inner West 
  • St George/Sutherland Shire  
  • Liverpool area and South Western Sydney 
  • Bankstown area and Western Sydney 
  • North Sydney area and Northern Suburbs 
  • Blue Mountains and Central West NSW 
  • Batemans Bay Area and Eurobodalla 
  • ACT and Surrounds 
What is the charge for therapy and/or travel?
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All of our prices are in alignment with the NDIS Price Guide. SDN charges for travel over 10km from our office and only one way.  

Can you come to my home or my child’s school?
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Yes! As SDN is a mobile service your child’s therapist is able to provide support in your home, school, childcare anywhere you need us!

What is the Keyworker Approach?
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SDN will match your family with a key worker who best suits your needs and they’ll be the one delivering your child’s therapy. Sometimes, another member of the team who specialises in a certain area can come to you and help with a specific task that’s needed, like an assessment or learning a specific skill. 

What is the individual therapist approach?
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If you don’t feel the Keyworker Approach is the right fit for your child that is ok! You can also choose a qualified therapist from our team that specialises in the field you child needs e.g. Speech Pathology to work with your child. 

What hours do you operate?
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We work Monday to Friday 8am to 5pm 

What therapists do you have as part of your team?
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SDN Disability Services has a collaborative team of therapists including Occupational Therapists, Speech Pathologists, Early Education Teachers, Social Workers and Physiotherapists who will work with you to build a customised plan that is tailored to meet your child’s needs ‘Support as unique as your child’ 

Could you let me know about an experience another family has had?
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“Carter was non verbal before he started at SDN. He did try, but it was very frustrating and stressful for him and he couldn’t keep up with the other children. Now, after getting support from SDN he’s relaxed, he has had a good day. He never used to laugh but now he laughs.“ 

Find out about more family experiences

How do I get started?
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Call our friendly team on 1300 831 445 between 8am to 5pm, Monday to Friday. 

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